State house establishes ‘help desk’ to handle enquiries from publics

In a bid to improve service delivery and provide easier means of running businesses in the state house, the State House ministerial Servicecom Unit on Thursday, established a sub unit called ‘Help Desk’, which will be handled by well-trained staff that will provide both Payments, File Tracking/Correspondence, Medical Services, ICT, Maintenance and Stores services respectively.

State house establishes ‘help desk’ to handle enquiries from publics

Femi Adesina, the Special Adviser to President Muhammadu Buhari on Media and Publicity made this known to newsmen via his facebook handle. According to him, the sub unit will handle enquiries from publics and staff members and also assist staff, visitors and contractors on information related to payment and other human related needs.

Femi Adesina Speaking at the launch of the Help Desk and the revised SERVICOM Charter of the State House, Mr Jalal Arabi, the Permanent Secretary, State House, said the Desk will accelerate the implementation of the Executive Order 001 – Ease of Doing Business and improving service delivery in the State House.

‘‘The establishment of the Help Desk comes in the wake of the renewed vigour of the administration to promote excellence in government business and services. ‘‘The State House is keen to provide appropriate services in a transparent, efficient and timely manner for the benefit of all Nigerians and foreigners alike.

‘‘Its successful operation will no doubt help unlock greater opportunities for quality people-centred activities and good governance, which will resonate in all the Departments/Units and make State House stand out as a brand of excellent service delivery,’’ the Permanent secretary said.
You can reach the unit with these numbers bellow:

SERVICOM HELP LINES

Payments – +2349070343044
File Tracking/Correspondence — +2349070343045
Medical Services – +2349070343046
ICT Related Issues — +2349070343047
Maintenance — +2349070343048
Stores — +2349070343049

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