Now That All Virtual Dollar Cards Have been Terminated, What is the Way Forward?


Last week, Flutterwave sent an email to all its users that, it has discontinued virtual dollar cards effective from Sunday 17th July, 2022. 

Now That All Virtual Dollar Cards Has been Terminated, What is the Way Forward?
Barter by Flutterwave Email to Users

As if that was not enough, other African fintech startups offering virtual dollar card followed suit. They sent emails to their customers stating that their virtual card service will be unavailable indefinitely starting Saturday, July 16, 2022.

Virtual cards are digital replicas of physical bank cards. They are created and stored within digital virtual wallets. Most users made use of virtual dollar cards to pay for goods online.

According to a statement received by card users via email from Barter by Flutterwave, it reads:

“…effective Sunday, 17th July 2022, all our Virtual Dollar cards will be unavailable for any transactions and purchases.” The payments giant attributed the reason for this suspension to “an update from the company’s card partner”. 

Barter is a Flutterwave consumer-facing virtual card platform that launched in early 2017. 

This announcement by Flutterwave is bound to affect many other startups who use the company’s white-labeled virtual card service to issue virtual cards to their customers.

Klasha virual cards users thought will still be available sent a message to all its customers that: “All Klasha virtual dollar card services will be unavailable from Sunday, 17 July 2022.”

This means that, Klasha users will not be able to create, fund, withdraw or use the virtual cards until further notice.

If you have virtual dollar cards, you need to do the following:

Unlink your dollar card from any recurring bills or payment and replace with another payment method;

Download your card statement immediately for future purpose;

• If you notice any incorrect card balance, contact your virtual dollar card merchant.

Other fintech startups including crypto exchange - Busha, Rwanda-headquartered Payday, and Ugandan Eversend also issued similar notices. 

It’s not clear which “card partner” Flutterwave and the other fintech startups are referring to, but these platforms have issued virtual cards powered by MasterCard and Visa—two leading global card issuers.

This simply means that all virtual dollar card providers in Africa have terminated their services till further notice. Possibly on CBN’s directive.


What is the way forward ? 

Which are you currently using?

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